- Different doesn't always mean better.
- Don't confuse policy with practice.
- Don't confuse effort with effectiveness.
- Don't confuse the ability to make a decision with the authority to act on it.
- Not even the best salesperson can catch a fart and paint it green.
- "No" doesn't mean never and "yes" doesn't mean forever.
- If you can't fix it, feature it.
- Where there's time, there's hope.
- When change is inevitable, be first.
- You don't have to win 100-0, just 51-49.
- They say "no", we say "next".
- Don't fail alone.
- Fail fast!
- Don't hesitate; escalate!
- Don't confuse courtesy with commitment.
- Don't be a victim!
- "Talent hits a target no one else can hit; Genius hits a target no one else can see" - Arthur Schopenhauer.
- "Perfection is the enemy of progress (good)" - Voltaire
- If you can see the trend you're already late.
- When one behavior changes, question everything.
- The process protects us.
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